What are the responsibilities and job description for the Patient Coordinator - H2 Orthodontics position at TN Specialty Dental Services, PLLC?
H2 Ortho is currently adding Scheduling Coordinator to our team! We are adding an OUTGOING, fun, enthusiastic, hardworking person to our extremely talented team! This position will have a focus on scheduling appointments, answering phones, posting payments and being a liaison with patients entering into treatment. We strive on providing exceptional patient care. We are a fun, energetic practice to be part of.
Duties / Responsibilities :
- Deliver a distinctive patient experience with every patient both in person and over the phone
- Answer calls, and schedule new and existing patients for Orthodontics treatment
- Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
- Maintain a clean and welcoming patient waiting area
- Collect patient payments and post them to their patient ledger
- Update necessary documents into patient chart
- Outbound calls to patients for confirming upcoming appointments
- Follow up with patients who have missed their appointments to get them rescheduled
- Take records on patients including x-rays, photos and digital impressions
- Perform financial contracts and consents for patients starting treatment
Requirements
