What are the responsibilities and job description for the Patient Coordinator / Marketing Coordinator - Billings Oral Surgery position at TN Specialty Dental Services, PLLC?
Job Type
Full-time
Description
Duties / Responsibilities :
Deliver a distinctive patient experience with every patient both in person and over the phoneAnswer calls, and schedule new and existing patients for dental treatmentWelcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.Maintain a clean and welcoming patient waiting areaCollect patient payments and post them to their patient ledgerUpdate necessary documents into patient chartOutbound calls to patients for confirming upcoming appointmentsAdditional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our officeConducting research to analyze competitive landscape, market trends and customer behavior and preparing reports by collecting, summarizing and analyzing dataSupporting the Marketing Director in establishing and evaluating a marketing strategy and plan by analyzing and assembling sales forecasts, updating calendars and organizing and planning promotional presentationsCommunicating campaign deliverables, objectives and timelines to their team while providing instructions for promotion or usePlanning and managing trade shows, conferences, events and meetings by identifying, coordinating and assembling requirements, developing assignments and schedules, coordinating mailing lists and establishing contactsMaintaining an inventory and directory of sales support materials making sure all resources are accurate and current while coordinating new material creation as neededContinually seeking and researching new sources of prospective customers while providing recommendations to marketing and sales leadershipRequirements
Requirements
At least 1 year of experience in a dental front office settingCustomer Service experiencePassion for delivering the best experienceAbility to collaborate and be team-oriented
Salary Description
19-25 / hour
Salary : $19 - $25
