Personal Banker

Personal Banker

TNBANK is looking for a highly motivated, goal oriented sales person to join our team!

Essential Duties and Responsibilities

• Responsible for driving deposits in the branch
• Responsible for business development (making outside sales calls on Customer and Potential Customers)
• Responsible for personal and branch sales campaigns and goals
• Responsible for selling/ cross selling bank products to existing customer and new customers
• Provides customer service including the opening of new accounts and resolution of customer inquiries
• Knowledge of Bank Operations, Products, and fees
• Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information Responsible for following proper regulatory guidelines in the preparation of all paperwork for opening of all new account products offered within the Bank
• Deliver superior service to both internal and external customers
• Responsible for handling confidential and sensitive matters
• Responsible for supervising and scheduling the work of all tellers to ensure efficient teller operations.
• Performs Teller duties
• Responsible for ensuring that all proper procedures are adhered to in the Teller Manual and conforms to all banking regulations pertaining to the Bank Secrecy Act, Patriot Act, and CIP
• Leadership Role and Management of Retail Branch
• Capacity to make reasonable decisions
• Initiative in taking on new tasks
• Attend all company meetings and training sessions as assigned.
• The nature of the job should dictate personal grooming and clothing
• Any other duties as assigned by your Supervisor

Basic Skills

• Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Monitoring Monitoring/Assessing performance of yourself.
• Reading Comprehension Understanding written sentences and paragraphs in work related documents. The ability to read technical material. 
• Speaking Talking to others to convey information effectively. A person in this position frequently communicates with employees, customers, and potential customers. 
• Writing Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

• Service Orientation Actively looking for ways to help people. Resolve customer inquiries within prescribed authority, and when necessary, directing calls to the appropriate loan officer or department
• Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
• Customer Service

Complex Problem-Solving Skills

• Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Technology Generating or adapting /hardware and/or software and technology to serve user needs.

Systems Skills

Resource Management Skills

• Time Management Managing one's own time. Set priorities, goals, and timetables to achieve maximum productivity; ability to track both completed and incomplete activities

Desktop Computer Skills

• Spreadsheets Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Presentations Using a computer application to create, manipulate, edit, and show virtual slide presentations.
• Internet Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
• Navigation Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
• Word Processing Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.
• Databases Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

2 Year Degree 

Highly Motivated Sales Experience

Banking Experience

Physical Demands

• The ability to lift 20 pounds to the height of 3-5 feet. 
• Must be able to remain in a stationary position 70% of day. 
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Sit or stand for up to 8 hours daily

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer