What are the responsibilities and job description for the Senior Director, Quality Assurance and Clinical Engagement position at Tnpa?

Senior Director, Quality Assurance and Clinical Engagement

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support more than 2 million surgeries in 90 countries and we’re just starting.

All potential candidates should read through the following details of this job with care before making an application.

Role Overview :

The Senior Director, Quality Assurance and Clinical Engagement plays a pivotal role in Smile Train’s global programmatic work by leading the organization’s efforts to ensure high-quality surgery and comprehensive cleft care treatments at Smile Train partners around the world.

Drive Clinical Engagement :

Collaborate with the MAB Chair on a regular basis to ensure efficient management of the MAB and ongoing clinical oversight of Smile Train’s global programs.
Organize and facilitate quarterly MAB meetings, including one annual in-person meeting.
Oversee MAB and STRIAC governance and required compliance.
Ensure Smile Train's Treatment Quality Standards are codified, documented, communicated, reviewed, and revised as needed.
Identify high-level opportunities to promote Smile Train’s global cleft care efforts.

Leading Quality Initiatives

Oversee and drive continued improvement of clinical oversight for surgical treatment outcomes.

Review programmatic data and identify opportunities to improve the standard of clinical care.

Support the development and oversight of global Speech and Orthodontic programs.

Lead Research Initiatives

In collaboration with Smile Train’s Research and Innovation Advisory Council, develop a strategy to enable research to raise the profile of cleft care.

Manage relationships with diverse research partners.

Support Education and Training

Support the Director, Education and Training to build the capacity of medical and paramedical cleft professionals around the world.

Leadership and Team Building

Inspire, guide, and align a team of diverse professionals with a shared vision for Smile Train’s strategy.

Identify, recruit, and retain top talent.

Management and Accountability

Establish clear performance metrics, goals, and expectations for each team member.

Lead department professionals to develop and implement processes that promote efficiency.

Qualifications

An MD, MPH, MHA, DMP or similar with 5 years of experience in a surgical, clinical, or hospital administrative environment.

Proven ability to liaise effectively with accomplished clinical medical professionals.

Strong operational and project management skills.

Excellent communication skills, both written and verbal.

Compensation Range : 90k to 145k

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Application Process

All applicants must submit a cover letter and resume. To apply, CLICK HERE

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff.

Job Type : Full-Time

Job Focus : Advocacy / Policy, Legal / Compliance, Staff Management, Strategic Planning

Location : New York, NY (Hybrid Position)

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Senior Director, Quality Assurance and Clinical Engagement

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