What are the responsibilities and job description for the Senior Director, Product Management Connect Portfolio position at TNS Limited?
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Overview
The role will be responsible for leading the portfolio of TNS' Payment Markets Connectivity across the globe. The portfolio of products
includes :
- IOT Connectivity (GWA / DWA AND SIG)
- Device Connectivity (TNSLink for Unattended and TNSPay Mobile)
- Edge Connectivity (TNSLink for Retail, TNSLink SD-WAN and MNSP)
- Enterprise / Cloud / Data Centre Connectivity (TNSConnect)
- Managed Services for TNSLink for Retail, TNSLink SD_WAN and MNSP and TNSConnect
The role is accountable for the full end-to-end product lifecycle, including product strategy(s), product profitability management, pre-sales
support, product compliance, product innovation and roadmap delivery.
The role will require you to demonstrate strategic thinking, leadership, experience in telecommunication managed services, and payments
domain expertise would be a plus. Accountability in the role comes from delivering outcomes and requires an individual with a results-driven
mindset to drive the success of the portfolio, requiring an ability to work in a global matrixed environment to deliver results and objectives.
Responsibilities
The strategic value you will bring :
You will be responsible for defining the product vision and strategy, aligning it with the company's overall goals and market opportunities by establishing a clear direction for the product. Being the voice of connectivity across the globe. Understanding trends in payments and what that means to TNS. You will be accountable for driving revenue growth, profitability growth / improvement and expanding the company's market presence by delivering innovative products that meet customer needs and outpace competitors. Influential Leadership : Build and nurture relationships across all levels of the organization, including the Payment Market divisional leadership team. In consultation with our Regional Managing Directors, you will champion the voice of the customer throughout the product lifecycle, ensuring that products are designed and delivered with the end-user in mind.
An indication of your KPI's : Specific quantifiable measures define success for this role :
Financials
Revenue and Profitability Growth in the products and portfolio.
Market Share
Measure changes in market share to gauge the competitiveness of the company's products relative to competitors.
Customer Satisfaction
Measure customer satisfaction through surveys.
Resource Utilization and Efficiency
Track resource allocation and utilization, including budget spending, staffing levels, and productivity metrics, to ensure efficient use of resources.
Competitive Analysis
Assess the effectiveness of competitive analysis and intelligence gathering efforts to inform product strategy and positioning relative to competitors.
Professional Development
Classroom or virtual product and skills training will be required for you to give and participate in.
Qualifications
The Ideal "You" :
Product Management Strategy Setting
The ability to develop and communicate a compelling product strategy that aligns with the company's overall goals and market opportunities across the globe.
Leadership and Communication
The role will support or lead cross-functional teams of product managers, engineers, and marketers. You will be able to build Team capability and regular and ongoing communications that motivate teams to achieve goals / KPI's while fostering a culture of delivering, innovating and collaboration. You will be able to effectively communicate our product vision and strategy to various stakeholders, including executives, team members, customers, and partners, with an ability to distill complex ideas into clear and compelling messages.
Subject Matter Expertise
You will need to have a detailed understanding of the telecommunications managed service industry in the product sets outlined in this position description. A knowledge in payments would also be seen as advantageous.
Product lifecycle Management
You will have a strong background in product management including knowing how to prioritize features, manage product roadmaps, and indirectly drive product development from concept to launch in a global environment.
Results and Outcomes Focused
You will be focused on delivering measurable results and achieving key performance indicators (KPIs) related to product success, such as revenue growth, product profitability, customer satisfaction, and market share growth.
Conflict Management
You can adapt to changing market conditions, customer needs, and internal priorities. You will be comfortable operating in a fast-paced environment and can pivot quickly when necessary.
Partnership Led
You will be able to build and maintain strategic partnerships with key stakeholders, including customers, suppliers, and industry influencers.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability / handicap status or any other legally protected characteristic.
Salary : $185,500 - $245,300
