What are the responsibilities and job description for the Dispatcher position at TNT Crane & Rigging, Inc.?
Description
Responsibilities:
Qualifications:
Responsibilities:
- Receives incoming calls from external and internal Customers.
- Records the following on the Daily schedule:
- Crane size required for the job task.
- Assigned Operator and/or Rigger for the job task.
- Date and time requested to be on job site and estimated hours or days till completion of the task.
- Customer’s complete Company name that will be receiving the invoice. (Division or Location)
- Direction to job location (including County and/or nearest town) and the description of the job task.
- Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)
- Contact’s name and phone number(s)
- Invoicing information. (i.e. Charge (Purchase Order), Check, Cash, Charge Card, etc.)
- Completes the job ticket with the following information:
- Date of the assigned job task.
- Time the Operator and/or rigger is to be at location.
- Crane size, this is the size of Crane that the Customer will be invoiced. (Example: 60 ton, even though a 75 ton was used)
- Billing, enter the method that the Customer will be invoiced. (ei. Charge (Purchase Order), Check, Cash, Charge Card, etc.)
- Customer, complete company name that will be receiving the invoice.
- Contact, customer’s name that will be on site.
- Telephone, Customer’s contact phone number and/or pager.
- Weight, is the weight of the load that will be lifted.
- Height is the vertical height that the load will be lifted.
- Reach, the total horizontal distance the load will be lifted away from the crane.
- Special rigging, any item that is not normally carried on the crane, such as spreader bar, man basket, slings, and/or special blocks.
- Job description is the explanation of the job task that we will be performing.
- Job location is the directions how to get to the actual job location.
- Operator is the person assigned to perform the job task.
- Estimated length of job is the best estimate that the Customer should provide us that it will take to complete the job task on his location.
- Posts job tickets in the break room for the following day’s assignments.
- Coordinates efforts with the person “On-Call” whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.
- At the end of your shift reviews with the person “On-Call” all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.
- Ability to read, interpret, and determine that an assigned Crane can perform the lift by utilizing the Manufacture’s load charts.
Qualifications:
- High School diploma or GED required.
- College degree preferred.
- 3-7 years of industrial dispatching/scheduling duties.
- 3-7 years of crane operations, and proper rigging techniques.
- Mechanical and analytical skills preferred.
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