Demo

Associate Product Designer, Hardware

Toast Inc
Boston, MA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/28/2025

About Toast

Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best : building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we'll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It's why tens of thousands of restaurant locations love Toast.

About The Roll

  • Design end-to-end customer experiences for Toast hardware products, focused on topics like device setup, management, and troubleshootingWork as part of a cross-functional team of Product Designers, Industrial Designers, and User Researchers to deliver hardware experiences that are intuitive, efficient, and delightfulWork closely with partners in Design, Product Management, and Engineering to identify and define user pain points, crafting innovative design solutions that improve workflows and drive measurable user outcomesConduct design reviews to obtain feedback, iterating on the designs to improve resultsSupport qualitative and quantitative user research and testing to inform design iterations and ensure good outcomes for users and the businessDesign within Toast guidelines, best practices, and standardsSuccess in this role will likely require the ability to regularly visit our hardware lab in BostonThe right ingredients
  • Requirements)

Professional or academic experience in Product DesignFluency in Figma, Miro, and other design collaboration toolsExperience mapping workflows, creating wireframes and mockups, producing prototypes, and developing high-quality interfacesExperience testing with users and iterating on improvementsExperience organizing complexity and working with cross-functional teams to drive decisionsAbility to prioritize tasks and initiatives across multiple cross-functional stakeholder groupsSpecial Sauce

  • Nonessential Skills / Nice to Haves)
  • Enthusiasm about improving experiences for restaurant industry workersExperience designing for the complexities of connected hardware devicesExperience designing for AndroidExperience designing management dashboardsExperience designing troubleshooting wizardsProficiency in illustration

    About You

    You are a dynamic team player who is ready and willing to take on new challenges! You're excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast's Design practice : You have a founder's mentality :

    and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with your work.You lift others up :

    and recognize you don't have to be a manager to engage and exhibit true leadership. You proactively participate in the team and support the culture.You drive action through influence :

    and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence within your direct work teams.You build strong perspectives :

    and guide yourself and your teams to make good decisions quickly and often. You make informed decisions within your direct project spaces.You raise the bar :

    and commit to continually improving the technical skills relevant to your role. You take direct feedback and internalize learnings to improve over time.

    Our Spread

  • of Total Rewards
  • We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at

  • Bread puns encouraged but not required
  • The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus / commissions if eligible), equity, and benefits.

    Pay Range

    88,000-$141,000 USD

    We are Toasters

    Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

    At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

    The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

    Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

    Bready

  • to make a change? Apply today!
  • Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

    Salary : $88,000 - $141,000

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