Shift Lead

The Shift Leader works directly with the managers to ensure the daily tasks are

completed and team members are fully prepared for their shifts. A Shift Leader

is the acting manager when a manager is not present. Shift Leaders are

responsible for having absolute knowledge of the menu and assist Team

Members throughout their shift. They are encouraged to help the managers

with all small tasks, such as helping with urgent ordering, assisting with

inventory, and maintaining Toastique’s quality and standards.

RESPONSIBILITIES:

● Be a leader for team members

● Accurately complete prep lists

● Ensure each station has everything it needs to operate during business

hours

● Step in to help solve customer issues

● Communicate with manager on inventory such as if it’s getting low,

expiration dates approaching, etc.

● Make sure team members are correctly making toasts, smoothies, bowls,

etc.

● Take initiative to assist with training and teaching new employees

REQUIREMENTS:

● 6 months working full time at Toastique

● Completion of all training programs

● Food Safety Manager Certification

Summary

As a Shift Leader, you will oversee daily operations in a fast-paced food service environment, ensuring high standards of hospitality and team performance. Reporting to the Restaurant Manager, your core skills in staff training, management, and kitchen supervision will be essential in guiding your team to deliver exceptional service. You will utilize your premium skills in food preparation and inventory control to maintain efficiency and quality. Your relevant experience in casual dining and bartending will enhance the guest experience, making you a vital asset to our establishment.