What are the responsibilities and job description for the Cashier/Customer Service position at Tobacco Shop?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with inquiries, and maintain a well-organized store environment. If you have a passion for customer service and enjoy working in a fast-paced retail setting, we want to hear from you!
Duties
- Greet customers warmly and provide assistance as needed to enhance their shopping experience.
- Operate the Point of Sale (POS) system efficiently to process transactions accurately.
- Handle cash, credit, and debit transactions while ensuring compliance with company policies.
- Maintain knowledge of store products and promotions to effectively assist customers.
- Assist in stocking shelves and organizing merchandise to ensure the store is visually appealing.
- Address customer inquiries and resolve any issues or complaints in a professional manner.
- Collaborate with team members to achieve sales goals and maintain high standards of customer service.
- Support supervisory staff in training new associates and providing guidance on store procedures.
Requirements
- Previous experience in a grocery store or retail environment is preferred.
- Bilingual candidates are highly desirable to better serve our diverse customer base.
- Strong communication skills with the ability to interact positively with customers and team members.
- Basic math skills are essential for handling transactions accurately.
- Familiarity with retail math concepts is a plus for managing inventory and sales reporting.
- Experience with POS systems is beneficial for efficient transaction processing.
- Ability to work flexible hours, including evenings and weekends as needed.
- A positive attitude, strong work ethic, and willingness to learn are essential traits for success in this role.
Join our team today and contribute to creating an enjoyable shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $14.50 - $17.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $18