What are the responsibilities and job description for the Retail Team Member position at Tobacco Shop?
Job Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for engaging with customers, assisting them with product selections, and contributing to the overall success of the store.
Duties
- Greet customers warmly and provide assistance as needed throughout their shopping experience.
- Conduct product demonstrations to showcase features and benefits to potential buyers.
- Utilize basic math skills for processing transactions accurately at the cash register.
- Engage in upselling techniques to maximize sales opportunities while ensuring customer satisfaction.
- Maintain an organized and visually appealing sales floor by restocking merchandise and arranging displays.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Collaborate with team members to achieve store sales goals and maintain a high standard of customer service.
- Supervise junior staff members when necessary, providing guidance and support in daily operations.
Skills
- Strong customer service skills with a focus on creating a welcoming environment.
- Experience in retail sales, demonstrating an understanding of retail math principles.
- Proficient in phone etiquette for handling customer calls effectively.
- Ability to operate a cash register and process transactions accurately.
- Knowledge of upselling techniques to enhance customer purchases.
- Basic math skills for handling cash transactions and inventory management.
- Experience in supervising or mentoring others is a plus but not required.
Join us as we strive to create memorable shopping experiences for our customers while fostering a positive work environment for our team!
Job Type: Part-time
Pay: $14.87 - $17.98 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- Morning shift
Ability to Commute:
- Colonia, NJ 07067 (Required)
Ability to Relocate:
- Colonia, NJ 07067: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18