What are the responsibilities and job description for the Assistant Resturant Manager position at Tobias Solutions, LLC?
Job Description
Position Summary : The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily operations, ensuring high-quality customer service, maintaining staff efficiency, and achieving business goals. This role involves supervising employees, handling customer concerns, and ensuring compliance with health and safety standards while fostering a positive dining experience.
Oversee food preparation, service, and cleanliness to uphold high operational standards.
Team Management
Lead, train, and motivate staff to perform their roles effectively and collaboratively.
Manage scheduling, mediate conflicts, and conduct performance evaluations.
Customer Service Excellence
Respond to customer inquiries and resolve complaints promptly and professionally.
Create a welcoming environment that enhances guest satisfaction and loyalty.
Financial Oversight
Support budget management, cost control, and achievement of financial objectives.
Oversee cash handling processes, including till reconciliation and deposits.
Compliance and Safety
Ensure strict adherence to health, safety, and labor regulations.
Conduct regular inspections and proactively address compliance issues.
Problem-Solving and Decision-Making
Address operational challenges efficiently and make sound decisions under pressure.
Identify opportunities to enhance performance and operational efficiency.
Communication Skills
Act as a key link between staff and senior management, ensuring clear communication of goals and expectations.
Foster a culture of open communication and collaboration among team members.
Growth and Adaptability
Assist in rolling out new initiatives, menu updates, or policy changes.
Stay informed about industry trends and contribute innovative ideas to the team.
An assistant manager combines strong leadership, organizational skills, and a passion for hospitality to ensure operational success and exceptional customer experiences.
Requirements
Qualifications :
A high school diploma or equivalent and a degree in hospitality or a related field are a plus.
Previous experience in restaurant management or a supervisory role.
Strong leadership, problem-solving, and organizational skills.
Excellent communication and interpersonal abilities.
Knowledge of POS systems and basic financial management.
Ability to work flexible hours, including weekends and holidays.
Physical Requirements :
Ability to stand for long periods and move around the restaurant as needed.
Capability to lift moderate weights (e.g., inventory items).
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