What are the responsibilities and job description for the Food Runner position at Toca Madera Scottsdale?
Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.
Food Runners are responsible for controlling the flow of food in and out of the kitchen and maintaining clear communication between the kitchen and front of house team. Additional responsibilities include setting tables, serving food orders and removing used dishes and utensils. Runners must have extensive menu knowledge to be able to correctly name each dish (including modifications) as it is delivered to a table. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
Responsibilities
- Deliver hot food to guests, identifying each item and ensuring the guests order has been fulfilled properly
- Deliver a consistently high level of customer service to each guest and client
- Maintain a safe and clean working environment by complying with health and safety guidelines
- Proactive and anticipate the needs of coworkers around them that may need
Qualifications
- Must have a minimum of 6 months of similar experience in a fine dining restaurant or similar full-service environment
- Available to work various shifts including weekends and holidays
- Must be able to lift/push/pull up to 35 lbs and stand for the duration of shifts
- Excellent communication skills including the ability to work in a team, assist with guests’ concerns, and to receive and follow verbal instructions provided in English
