What are the responsibilities and job description for the Experience Associate - Marietta position at Toca?
At TOCA, we are passionate about people and the power of sport. We believe in creating an
environment that becomes the “third home” for our guests — where they learn, where they live,
and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the
first time, focused on finding their best, or rediscovering their passion for the game, we are here to
support and guide them every step along the way. Everyone deserves the opportunity to
experience the joy and fulfillment that sports can bring, regardless of background and skill levels.
Our ultimate goal is to create a consistent and amazing experience for everyone who interacts
with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? An individual that seeks to...
- Play Hard
- Care Deeply
- Grow Together
- Strive for Excellence
- Create Awesome Experiences
Job Highlights :
Reports To : General Manager
Location : Marietta, GA
Compensation : Competitive hourly pay with internal growth opportunities
Position Overview :
We are seeking a passionate and enthusiastic individual to join our soccer training facility team as
an Experience Associate. As an Experience Associate, you will play a crucial role in ensuring
exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training
Facility. This part-time role will be a vital part of creating a positive and memorable experience for
our guests. You will be responsible for making every guest feel welcome, valued, and leave with a
smile. Whether it’s assisting with inquiries, providing information, or facilitating a seamless
experience, your warm demeanor and exceptional customer service skills will contribute to a
memorable and enjoyable experience for our guests.
Role Scope & Responsibilities :
Guest Experience Excellence :
Operational Excellence :
and meet high standards.
Problem Solving :
expectations.
satisfaction.
Communication :
experience.
teammates.
accuracy.
Administrative Duties :
required.
Training and Development :
policies, and procedures.
TOCA Culture :
outgoing, and proud.
engagement throughout the center.
Qualifications & Experience :
leadership.
Training's values.
Benefits :
soccer training facility.
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race, color,
religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal, state or local laws.
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