What are the responsibilities and job description for the Ready-Mix Concrete Dispatcher position at Todd's Redi Mix?
COMPANY OVERVIEW
Todd's Redi-Mix Concrete, is a privately-owned ready mixed concrete and aggregate supplier. We are a forward-thinking company that values integrity, our diverse team, sustainability, and innovation. Headquartered in Rice Lake, Wisconsin, our organization is a leader in our field with resources and additional opportunities in renewable energy, fuel commodities, road construction and maintenance, and emerging technology throughout the Midwest. To learn about our team, visit us at: www.toddsredimix.com.
POSITION SUMMARY
We are seeking a qualified Ready-Mix Concrete Dispatcher to join our innovative operations team! The Ready-Mix Concrete Dispatcher supervises and coordinates activities of employees engaged in the manufacturing of concrete products and the delivery of those products. In addition, this position quotes prices, responds to customer requests, receives orders and ensures timely deliveries of top-quality products and service. This is a full-time seasonal position located in Rice Lake, WI working Monday through Friday and occasionally Saturday morning.
Additional Responsibilities:
- Utilize company software programs to ensure the optimization of the mixer fleet to provide efficient and timely customer deliveries
- Receive customer orders through the Order Desk phone number
- Provide customer service by calculating yardage, providing pricing, and general information
- Monitor external factors such as weather and traffic to ensure optimized delivery of concrete
- Dispatch drivers to job sites with instructions on delivery requirements and job site conditions
- Receive cash payments and process credit card transactions for cash on delivery (COD) orders
- Follow all Company safety policies and procedures
- Follow all OSHA and MSHA Regulations Additional duties as assigned such as to ticket aggregate orders
SAFETY AND COMPLIANCE
We prioritize the safety and wellness of our road construction processes by following the Company’s safety programs and policies, thus mitigating risk and improving overall productivity of the projects with safety at the forefront.
BENEFITS
Competitive wage & retirement program including profit sharing. Year-round medical, dental, vision, life and disability insurance. Paid time off and holidays.
- Previous work experience is preferred, not required
- Must be able to work in a fast-paced environment
- Excellent communication and customer service skills
- Must be organized and able to manage multiple priorities
- Good computer skills with knowledge of Microsoft Office
- Problem solving, decision-making, and critical-thinking skills
- Safety focused
- Must be able to lift 20 pounds
Accessibility: If you need an accommodation during the application process, you may call our Application Accommodation Line at (833) 316-1981
EOE, including disability/vets
