What are the responsibilities and job description for the System Programmer position at Toepfer Security?
Job Description
Job Description
Toepfer Security , is headquartered in Waukesha, Wisconsin, near Milwaukee. We are a technology-based electronic security systems integrator and specialize in the installation and service of video surveillance, access control, and intrusion detection systems. Additionally, we offer locksmith services, which include both electronic and mechanical safes. The company emphasizes providing exceptional value and superior service to its clients.
Toepfer Security is seeking a highly skilled System Programmer to join our team. This role involves programming, commissioning, testing, and troubleshooting access control software, with a primary focus on Software House solutions, specifically CCURE9000.
In this role, you will...
- Program, develop, commission, configure, and test software for across access control, video, intercom, and intrusion / alarm systems and ensure it meets end-user requirements
- Respond to routine and complex service calls and scheduled maintenance calls using solid troubleshooting skills to isolate and fix problems in malfunctioning equipment and / or software
- Test, inspect, and / or perform preventative maintenance on security systems to ensure systems are working properly
- Take initiative to seek improvement solutions for systems or equipment and take action to optimize system performance
- Complete accurate and detailed service reports for customer and Toepfer Security to allow for clean invoicing and job cost tracking
- Provide technical support and training to end users and field colleagues; work with technical staff and management to maintain security systems and the operationality of security systems
- Proactively seek technical guidance from vendors and / or more experienced staff for difficult and unusual situations
- Stay current and informed on industry products, services, and policies
- Participate in the on-call rotation for service needs after hours and weekends
- Perform other duties and responsibilities as requested or required
You've got what it takes if you have...
Extra dose of awesomeness if...
COMPENSATION AND BENEFITS
LOCATION
Toepfer Security is based in Waukesha, WI. Travel up to 2 hours to job sites in the surrounding area may be required (within the SE Region of WI). Additionally, there may be rare opportunities to travel out of the region to support customers and / or contractors across the country.
Toepfer Security is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary. Any employee who is aware of discriminatory conduct or who has any concern about a possible violation of this policy should immediately report the conduct or concern to his or her supervisor, designated human resource personnel or any corporate officer.