What are the responsibilities and job description for the Technical Account Manager position at Together AI?
Location : San Francisco, CA (Hybrid)
About the role : As a Technical Account Manager at Together AI, you will work with our customers to create business value through AI applications. Technical Account Managers at Together are the foremost voice of the customer internally and the first line of defense externally. TAMs directly impact the path to renewal and expansion for our customers, making them an integral component of the overall revenue team. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment.
Responsibilities
- Act as a technical advisor to our most strategic customers, deeply embedding with them to support the ideation and development of training, fine tuning and inference solutions on Together
- Build educational content and tooling for both internal and external use around Together's solutions (i.e., playbooks, blogs, demos, etc.)
- Manage customer state at all times from active support tickets, to current implementation success to identifying potential new technical avenues of growth
- Build and maintain strong relationships with technical stakeholders within accounts, ensuring the successful deployment and scaling of their applications
- Deliver high-value feedback to our Product, Engineering, and Research teams, ensuring our platform continues to evolve to meet customer needs
Qualifications
About Together AI
Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.
Compensation
We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work. The US base salary range for this full-time position is : $150-220K equity benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.
Equal Opportunity
Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
Please see our Privacy Policy at https : / / www.together.ai / privacy
Salary : $150,000 - $220,000
