Systems Engineer

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.

TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk.

• This role is located onsite in Kennesaw, GA*
  
  

Position Summary

A mid-level role THAT encompasses all the expectations from the prior tier and includes being responsible for designing and implementing IT infrastructure solutions. Systems Engineer is proactive in identifying opportunities for improvement, including automation, delegation, or elimination of inefficiencies, and introducing innovative solutions to address uncovered gaps in the infrastructure.

Key Responsibilities

• Server Management: Optimize the lifecycle management and support, as well as manage Active Directory environmental elements, including group policy management.
• Azure and AWS Administration: Deploy, configure, and manage cloud resources, focusing on IaaS and PaaS solutions.
• Configuration Automation: Automate deployments using tools like Terraform, Ansible, or PowerShell.
• Configuration Management: Use SCCM or Microsoft Endpoint Configuration Manager for advanced deployments and updates.
• Virtualization Management: Manage VMware environments, including performance tuning and resource optimization. Lead efforts to identify opportunities for improving virtualization solutions.
• Data Center management: Lead efforts to maintain and identify opportunities to improve on-prem and virtual datacenters, including migrations.
• Networking: Lead efforts to deploy, manage and troubleshoot network devices and various services (e.g. VLANs, VPNs, and firewalls).
• Networking: Configure and troubleshoot VLANs, VPNs, and firewalls.
• Monitoring & Optimization: Enhance monitoring frameworks using SolarWinds, Dynatrace or similar tools for capacity planning.
• Security & Compliance: Collaborate with security teams to ensure only secure and compliant solutions are deployed.
• Storage Management: Administer shared storage solutions, such as SAN or vSAN environments.
• Backup & Disaster Recovery: Lead data recovery operations and ensure alignment with business continuity plans. Identify new opportunities for improving backup and restore capabilities.
• Project management: Manage small-to-medium projects, including planning, coordinating resources, and ensuring successful implementation while maintaining alignment with organizational goals.
• Relationship management: Manage relationships with external vendors and partners.
• Documentation & Training: Develop detailed documentation for systems and processes; mentor Tier I engineers.
• Keep the lights on: All roles are expected to perform key maintenance activities in which to continue business operations.
  
  

Education, Experience & Knowledge

• Minimum 4 year Bachelors Degree in Computer Science, a related field or the equivalent education and/or experience
• 3-5 years relevant and progressive professional experience
• Subject matter expert with deep understanding in 1-2 critical infrastructure services.
• Advanced understanding of Microsoft Azure and AWS services, including automation and cost management.
• Proficiency in scripting and Infrastructure as Code tools.
• Experience in datacenter migration and optimization.
• Requires participating in a rotational schedule for off-hours system support.
• Some tasks may require completion during scheduled maintenance windows outside of regular business hours.
• This is a hybrid role requiring three days onsite at the office and two days remote work each week
• May be required to remain stationary for extended periods of time
• May be required to move up to 10 pounds
• Must be able to operate a computer and other devices
• Close vision and ability to adjust focus, such as required to read a computer screen
  
  

Tokio Marine offers a competitive salary and benefits package, including:

• Generous paid time off (PTO), 12 paid company holidays,
• 401(k) Retirement Plan with 6% company match.
• Health and dental insurance, and vision plan available.
• Company-provided long-term disability and life insurance.
• Opportunities for advancement in a successful and growing organization.
• Flexible work schedules and a great work/life balance.
• Paid Parental Leave.
• Volunteer Time Off.
• Enjoy casual dress and work in a modern, comfortable office with free parking.
  
  

The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.

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