What are the responsibilities and job description for the Multi-Site Property Manager position at Tokola Properties?
Who We Are:
At Tokola Properties, our mission is rooted in our core values: Commitment to Integrity, Spirit of Caring, and Focus on Continuous Improvement. These principles unite our team in creating a better living experience for our residents. We take this mission seriously and seek individuals who share that dedication. In this role, you'll play a key part in maintaining the physical conditions of our communities and delivering exceptional service throughout our residents' experiences, making Tokola Properties a fantastic place to work. Each day, you have the opportunity to positively impact lives.
We foster a culture of open communication, mutual respect, and ongoing growth opportunities, which we believe are essential for a healthy workplace. Our aim is long-term retention, and we strive to create an environment where employees feel valued, heard, and excited to come to work.
Job Description:
As a Multi-Site Manager, you will oversee the daily operations across multiple properties, ensuring they run efficiently and profitably while maximizing resident and associate satisfaction in alignment with company objectives. Your responsibilities will include, but are not limited to:
- Creating and managing leasing documents for new residents and renewals.
- Utilizing available software to communicate with residents, create lease agreements, and screen applicants.
- Pursuing leads and engaging with potential residents, responding to inquiries promptly and professionally.
- Managing phone calls, emails, and in-person inquiries with a friendly and professional demeanor.
- Addressing resident concerns and resolving daily issues decisively and constructively.
- Overseeing office operations across sites.
- Leading Maintenance teams, coordinating work orders, and conducting walkthroughs of vacant units to ensure they are move-in ready.
- Monitoring the physical condition of properties through regular inspections to maintain curb appeal.
- Providing direction and coordinating workflow for all staff across multiple locations.
- The ability to travel to multiple locations.
As a Multi-Site Manager, you will ensure that our communities operate efficiently and profitably while fostering a positive environment for both residents and associates, in line with our company goals.
We recognize that our teams are vital to our success, and we are committed to showing our appreciation. Compensation is competitive, negotiable, and based on experience.
Qualifications:
- Proven experience in property management (3 years).
- Strong customer service skills with a focus on tenant satisfaction.
- Familiarity with conflict management techniques to handle disputes effectively.
- Proficiency in administrative tasks including legal documentation and office procedures.
- Familiarity with property maintenance and customer relationship management.
- Understanding of landlord-tenant law.
- Experience with Entrata or similar property management software is highly desirable.
- Experience with TenantTech documetns is a plus.
- Excellent phone etiquette and communication skills are required.
We offer comprehensive benefits that include:
- Opportunities for growth based on achievement and promotion from within.
- Discounted rent on our apartment homes.
If you're seeking a rewarding career with a standout owner-managed property management company in the PNW, we'd love to hear from you! We are currently looking for the right candidate to join our team as the Multi-Site Manager for 3rd Central (34 units) in Gresham OR, Cascadia Village (43 units) in Sandy OR, and Glacier View 39 units) in Troutdale OR.
Job Type: Full-time
Pay: $50,000.00 - $54,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $50,000 - $54,000
