What are the responsibilities and job description for the Host/Hostess position at Tokyo Grill Sushi & Hibachi Buffet?
Job Summary
We are seeking a friendly and enthusiastic Host/Hostess to join our dynamic team. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests while providing exceptional customer service. This role requires excellent communication skills and a passion for guest relations, ensuring that every dining experience is memorable.
Duties
- Greet and seat guests promptly with a warm and inviting demeanor.
- Take food and beverage orders accurately using the POS system
- Answer the phone to take customer orders.
- Maintain knowledge of menu items, including specials, to provide recommendations and answer guest inquiries.
- Handle guest complaints or concerns with professionalism and courtesy, striving for positive resolutions.
- Collaborate with kitchen staff to ensure efficient service and quality food presentation.
- Assist in maintaining cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Support other team members as needed to enhance overall guest services.
Experience
- Previous experience in a restaurant or food service environment is preferred but not required.
- Strong customer service skills with an emphasis on guest relations.
- Ability to communicate effectively with both guests and team members.
- Familiarity with POS systems is advantageous
Join our team today and be part of an exciting environment where your contributions make a difference in our guests' experiences!
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $16