What are the responsibilities and job description for the Host position at Tokyo Lake Charles?
**Job Overview:**
We are seeking a friendly and customer-oriented Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing excellent service and creating a positive dining experience.
**Responsibilities:**
- Greet guests with a warm welcome and seat them accordingly
- Manage reservations and walk-in guests efficiently
- Provide menus and relay any specials or promotions to guests
- Assist in maintaining a clean and organized front-of-house area
- Answer phone calls and take reservations with professionalism
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries and resolve any issues promptly and accuratly
**Skills:**
- Prior experience in hospitality, guest services, customer service, food or restaurant industry preferred
- Excellent communication and interpersonal skills
- Strong guest relations abilities to create a welcoming atmosphere
- Proficiency in phone etiquette and handling reservations
- Ability to assist guests in detail with menu selections and provide recommendations
- Familiarity with POS systems for order processing and taking to-go orders
- Knowledge of food service procedures is a plus
Join our team as a Host/Host to be part of a dynamic environment where your customer service skills shine, and you contribute to creating memorable dining experiences for our guests.
Job Types: Full-time, Part-time
Pay: Up to $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $10