What are the responsibilities and job description for the Food Services Leader - Front of House position at Toledo Zoo?
Job Description
Job Description
Food Services Leader - Front of House (Full-Time)
Toledo Zoo & Aquarium
The Toledo Zoo is currently seeking a Food Services Leader . The Food Services Leader coordinates activities and operations of all food service areas.
This position will lead subordinate staff in the preparation of food, assure proper customer service expectations, adheres to proper cash handling procedures, and maintains cleanliness and safety of food service areas. Reports to Assistant Director of Front of House.
The ideal candidate will oversee the execution of events across the zoo grounds, utilize banquet event orders (BEO), supervise food preparation, train and direct staff on event days while performing excellent customer service. Responsibilities will include supervising personnel, maintaining safety and sanitation, cash handling, and supporting various food service areas. By assisting with inventory management, trainings, and equipment maintenance, this position ensures smooth operations while collaborating with vendors, customers, and zoo staff. This position will adheres to Toledo Zoo policies and OSHA regulations.
This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week.
Minimum Training and Experience
- Minimum of three to five years of experience in food services management, or any equivalent combination of education, training, and experience which provides the required skills knowledge and abilities.
- Prefer degree in Food Service, Business, or related field.
- Must possess required certification in food service sanitation.
- Must be 21 years of age.
- Flexible schedule is a must, with the ability to work night and weekend hours.
- Must have a valid drivers' license and be insurable by the fleet insurance carrier.
- The Toledo Zoo is drug-free workplace, including marijuana.
The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
