What are the responsibilities and job description for the Patient Coordinator position at Tolosa Children's Dental Center?
Join our growing fun and professional team at Tolosa Children’s Dental Center in San Luis Obispo. The Patient Services Coordinator performs administrative tasks, and exceptional customer service to patients and their families. This position requires fluency in Spanish and English, excellent organizational skills, attention to detail, and strong communication skills. This position works Monday- Thursday.
Responsibilities:
- Schedule patient appointments, and procedures efficiently.
- Communicate with patients to confirm appointments, provide pre-appointment instructions, and address any concerns or questions.
- Maintain accurate patient records and compliance with confidentiality regulations (HIPAA).
- Collect patient forms and verify insurance information, updating medical records as needed.
- Serve as the primary point of contact for patients, families, and visitors, providing courteous and compassionate assistance.
- Respond to inquiries via phone, email, or in person, addressing concerns, providing information, and resolving issues effectively.
- Foster a positive and supportive work environment, promoting teamwork, open communication, and mutual respect among colleagues.
- The position works in both Paso Robles and San Luis Obispo.
Qualifications:
- Proficient in both written and spoken language in English and Spanish
- High school diploma or equivalent; Previous experience in healthcare administration, medical office management, or customer service role preferred.
- Proficiency in computer applications.
- Strong interpersonal skills, with the ability to communicate effectively with patients, families, and colleagues.
- Excellent organizational abilities, time management skills, and attention to detail in managing multiple tasks simultaneously.
- Commitment to maintaining confidentiality, integrity, and professionalism in handling sensitive patient information and interactions.
Medical, Dental, Vision, and Life Insurance Coverage
Retirement Plan Match
Paid Holidays, Paid Vacation
Salary Range $22-$26 per hour
Tipo de puesto: Tiempo completo
Sueldo: $22.00 - $26.00 la hora
Horas previstas: 40 por semana
Lugar de trabajo: Empleo presencial
Salary : $22 - $26