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BMW Service Advisor - Orange Park

Tom Bush Family Of Dealerships
Jacksonville, FL Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/26/2025

One of the best places to work in Jacksonville is looking for an additional experienced & enthusiastic BMW Orange Park Service Advisor to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you.

JOB DESCRIPTION:

Assist customers in all their automotive service needs including the following steps:

  • Assist in scheduling appointments
  • Greet customers and facilitate the check in process
  • Listen to the customer and document their concerns
  • Write a repair order based on vehicle repair needs and customer feedback
  • Sell the necessary repairs as needed.
  • Communicate updates to the customer during the repair process
  • Provide an interactive delivery of the vehicle back to the customer
  • Cashier duties, when needed

BENEFITS:

  • Compensation - Salary bonuses based on Sales and Customer Satisfaction Scores- Based on experience
  • Great Schedule - Monday to Friday 7AM-5PM with one late night 7AM-7PM and only every third Saturday 8AM - 4PM, Closed Sundays
  • Full Benefits Package - Medical, Dental, Disability, Paid vacations, Vision & 401k (with up to a 3.5% company match) available
  • Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.
  • EOE - we are an Equal Opportunity Employer
  • Great Work Environment - a family-friendly & drug-free workplace. We've been named one of the Best Places to Work in Jacksonville for the past 5 years.
  • Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.

LOCATION:

Tom Bush BMW Orange Park is located at 6914 Blanding Blvd, 1 mile north of I-295. We are located directly next door to our sister store, Mazda City Orange Park.

SUPERVISION:

Your supervisor will be our Service Manager, James Latham, who has over 15 years of automotive experience.

ATTIRE:

Tom Bush polo shirt (provided) & pants or skirt

DESIRED SKILLS & EXPERIENCE:

  • Prior automotive Service Advisor experience recommended
  • Candidates must have outstanding customer service phone skills and good organizational skills
  • Outgoing personality with expertise at developing relationships (i.e., a "people person")
  • Excellent verbal/written communication, presentation skills (including use of MS Office)
  • Ability to operate an automobile with a valid driver's license

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Shift:

  • 8 hour shift

Work Days:

  • Monday to Friday
  • Rotating weekends

Ability to Commute:

  • Jacksonville, FL 32244 (Required)

Ability to Relocate:

  • Jacksonville, FL 32244: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $100,000

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