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Field Service Technician

Tom Day Business Machines
Springfield, IL Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/13/2025

Job description:

Field Technician – copiers, scanners, printers, multi-functional devices, advanced water coolers, ice dispensers, and water filters.

This position is located in Springfield, IL and the surrounding area. The ideal candidate will have a wide range of responsibilities including maintenance, repair, and installing bottle less filtered water coolers and other products. The individual is responsible for the timely and cost-effective maintenance and repair and for promoting and maintaining a high level of customer satisfaction. The successful candidate will be a problem solver who is responsive to customers' needs. We are fully authorized to sell and service leading brand such as Lanier, Toshiba, HP, MBM, Wellsys, and IceTro.

Join a company that is passionate about customer service and cares about its employees.

Qualifications:

  • Strong communication skills
  • 1 years installing and maintaining machines preferred
  • Mechanical and plumbing ability
  • Ability to travel – Requires a valid state driver’s license
  • Ability to lift up to 75 pounds
  • Technical Knowledge/skills
  • Analysis (problem identification)
  • Attention to detail
  • Customer service orientation
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Experience using laptop to troubleshoot issues

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan
  • Paid Training Programs
  • Company supplied tools/laptop/phone/vehicle

Schedule:

  • 8-hour shifts
  • Monday to Friday

Experience:

  • Customer service: 1 year (Preferred)

Work Location: Springfield and surrounding areas.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends as needed

Experience:

  • Field service: 1 year (Preferred)

Work Location: On the road

Salary : $40,000 - $55,000

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