What are the responsibilities and job description for the Account Manager - State Farm Agent Team Member position at Tom Lane - State Farm Agent?
ABOUT OUR AGENCY :
With 18 years as an agent and 27 years of experience with State Farm, I’ve built a thriving agency focused on excellence, teamwork, and community impact. Our team includes six incredible members plus myself, and together, we create a positive, family-like environment where both employees and customers feel valued.
We offer competitive benefits, including life insurance, health insurance reimbursement, a retirement account, and paid time off (PTO). Plus, we regularly run promotions that allow our team to earn additional PTO or bonuses. I believe in investing in my team and fostering a culture of growth, respect, and fun.
Before becoming an agent, I worked in sales, taught, and coached - gaining valuable leadership and mentoring skills. I’ve co-founded our local Chamber of Commerce, launched youth sports programs, and supported our community through school sponsorships and charitable initiatives.
Our office stands out not only for our professional excellence—reflected in 300 five-star Google reviews—but also for our commitment to making work and customer experiences enjoyable. If you’re seeking a supportive, engaging, and community-focused work environment, we’d love to have you on our team!
ROLE DESCRIPTION :
As Account Manager - State Farm Agent Team Member for Tom Lane - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
- Experience in insurance sales or account management preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Willingness to engage in sales conversations.
QUALIFICATIONS :
Salary : $55,000 - $65,000
