What are the responsibilities and job description for the Account Representative - State Farm Agent Team Member position at Tom Lane - State Farm Agent?
Job Description
Job Description
Benefits :ABOUT OUR AGENCY :
With 18 years as an agent and 27 years of experience with State Farm, Ive built a thriving agency focused on excellence, teamwork, and community impact. Our team includes six incredible members plus myself, and together, we create a positive, family-like environment where both employees and customers feel valued.
We offer competitive benefits, including life insurance, health insurance reimbursement, a retirement account, and paid time off (PTO). Plus, we regularly run promotions that allow our team to earn additional PTO or bonuses. I believe in investing in my team and fostering a culture of growth, respect, and fun.
Before becoming an agent, I worked in sales, taught, and coached - gaining valuable leadership and mentoring skills. Ive co-founded our local Chamber of Commerce, launched youth sports programs, and supported our community through school sponsorships and charitable initiatives.
Our office stands out not only for our professional excellencereflected in 300 five-star Google reviewsbut also for our commitment to making work and customer experiences enjoyable. If youre seeking a supportive, engaging, and community-focused work environment, wed love to have you on our team!
ROLE DESCRIPTION :
As Account Representative - State Farm Agent Team Member for Tom Lane - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
- Provide information about insurance products and services.
- Assist clients with policy applications and renewals.
- Handle client inquiries and provide timely responses.
- Maintain accurate records of client interactions.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
QUALIFICATIONS :
