What are the responsibilities and job description for the Sales Services Analyst position at Tom McLeod Software Corporation?
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Maintain an in-depth functional and technical knowledge of McLeod products.
- Assist in the research of previous custom programming work for potential upgrade customers.
- Assist in ascertaining estimated scope of effort (hours) for custom programming requests.
- Writing of detail functional specifications for custom programming requests and company profile.
- Assist in training of all sales representatives and participate in product development meetings.
Competencies:
- Must be able to travel 50% of the time.
- Working knowledge of basic accounting principles.
- Familiar with McLeod software products or have a background in transportation industry, required
- Excellent oral and written communication skills, attention to detail and proven time management skills in a fast-paced environment.
- Ability to communicate complex concepts to a broad range of customer end-users.
- General working knowledge of I.T. environments and hardware specifications.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree (B. A.) from four-year college or university; or two to three years related experience and/or training; or an equivalent combination of education and experience.
Language Ability:
Ability to read, analyze, and interpret trade publications, technical documentation, reports, and other documents. Ability to respond to common inquiries from customers, peers, or members of the business community. Ability to write communications and documentations grammatically correct for routine business correspondence.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions with abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and general working knowledge of IT environments and hardware specifications.
Certificates and Licenses:
None.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
