What are the responsibilities and job description for the New Automotive Vehicle Product Specialist position at Tom Naquin Auto Family?
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our team as a New Car Product Specialist. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding their new new vehicle, giving product demonstrations on their new vehicle and facilitating new car deliveries. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Tom Naquin Auto Family is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
This will be a salaried position, with the opportunity to earn Customer Satisfaction bonuses and Department Volume bonuses!!!
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Discounts on products and services
Responsibilities
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Facilitate deliveries of new vehicles
- Demonstrate and help setup new vehicles technologies like On*Star, SiriusXM, and more.
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
