What are the responsibilities and job description for the Resident Manager position at Tomlinson & Associates?
Benefits:
- Paid Time Off
- Paid Holidays
- 401 (K)
- Medical
- Dental
- Vision
Resident Relations Duties:
The Resident Manager is in charge of rent collections and handling delinquent accounts, Move In and Move Out procedures, handling 3-day notices, completing eviction proceedings, when necessary, customer service, monitoring/enforcing all safety procedures, and attending various community functions.
Emergency Contact Duties:
On-call emergencies including maintenance emergencies, earthquake emergencies, and noise/lease violations. The Resident Manager will be responsible for calling security/police if necessary and completing incident reports.
General Office Duties Include but are not Limited to:
- Market the development to prospective residents
- Process rental applications and re-certifications in compliance with Section 42 regulations and other project program requirements
- Coordinate unit turns/rent ready units
- Assist in the mediation of tenant disputes and conflicts
- Collect and deposit rent receipts
- Over-site of the overall condition of the development and coordination of maintenance
Requirements for the Onsite Resident Manager:
- Excellent Section 8 IHFA compliance skills
- Excellent organization skills, communication, and aptitude for detailed work
- Experience overcoming marketing challenges
- Proficient in Yardi, Work, Excel, and Outlook
- Experience in supervising office and maintenance staff
Our ideal candidate needs to possess a high level of professionalism, the ability to communicate (written and verbal) and possess strong work ethics.
A complete background check is required before hire.
Tomlinson & Associates Inc. is an Equal Opportunity Employer and Provider. We do not discriminate on the basis of handicapped status in the admission or access to, or treatment of employment in our federally assisted programs and activities.
