What are the responsibilities and job description for the Systems Administrator position at Tommy Bahama?

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HOW WE TAKE CARE OF YOU :

For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Potential Annual Bonus Opportunity.
50% discount at restaurants and retail locations.
Career advancement opportunities as we are growing!
For more benefit related information please click HERE.

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site

https : / / www.tommybahama.com / content / dam / tommy / Career pages / Tommy_Bahama_Benefits_Final_WA.pdf

SET THE COURSE

Provide advanced application, Operating System and database support for the company's supply chain and distribution systems. Typical tasks include systems administration and integration, report development, technical and operational support, training, and documentation

BE THE ISLAND GUIDE

Provide daily operational support for the company's Supply Chain applications including supply chain management, warehouse management and conveyer systems, EDI, and shipping.

Identify and develop in-house reports and / or systems functions where vendor-provided software falls short of company needs.

Work with software vendors regarding resolution of application bugs and systems issues.

Implement patches and releases into test / QA and production systems.

Create and maintain technical / operational test plans for new software patches and releases.

Monitor Supply Chain SQL Server databases and application servers to insure maximum uptime and performance.

Create new instances of databases and copy databases / code sets between test and production environments.

Develop and implement custom scripts to automate and monitor daily operations.

Maintain documentation for all Supply Chain application configurations and administrative procedures.

Work with the Project Management team and business units to provide reports and data in support of business operations

Troubleshoot and resolve Supply Chain incidents in a timely manner.

Work with necessary internal IT teams and vendors to resolve issues.

Receive & respond to Supply Chain related incidents from systems alarms and / or internal systems user reports.

Assign and / or update incident severity levels based on business impacts.

Inform user groups and IT teams of incidents and provide periodic status and resolution ETA.

Provide 24 X 7 emergency support for systems and applications as needed

Other duties as required and that may occasionally be necessary to support facilities.

ESSENTIALS FOR LIFE IN PARADISE

Bachelor's degree in Computer Science, MIS, Engineering, or a related field or an equivalent combination of educations and experience.

3-5 years experience in design, deployment and administration of Windows and Microsoft SQL Server systems.

Experience with DTS, SSIS, SSRS, and SSAS

Strong leadership, interpersonal and communication skills

5 yrs of progressive IT experience

Experience working with Blue Cherry preferred by not required.

Experience supporting Supply Chain / Warehouse Management systems (WMS) a plus.

Experience with Windows OS and Active Directory environment.

Experience with Citrix and Terminal Services

Knowledge of networking and TCP / IP

Experience managing Microsoft IIS.

Ability to work through problems independently

Must have professional customer service skills over the phone, email and in-person.

Knowledge of SQL server database environment and SQL tools

Knowledge of scripts using PERL, DBI, VBS, FTP, and XML

Ability to comprehend and document technical issues with an attention to detail

Ability to manage, prioritize, and communicate status of multiple tasks

Ability to create intuitive technical and non-technical documentation

Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget.

Rate Range : $78,000.00 - $117,078.00 annually

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

Salary : $78,000 - $117,078

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