What are the responsibilities and job description for the Express Car wash team member position at Tommy's Express Car Wash?
Job Overview
Are you ready to drive into a job where your opportunities will shine as brightly as our freshly washed cars? At Tommy’s Express Car Wash, we’re not just about getting cars clean- we’re about making every customer’s day a little brighter and their ride a lot cleaner. We pride ourselves on delivering top-notch car care with efficiency and a friendly approach. Our 3-minute Express Exterior Cleaning service ensures vehicles look their best, leaving our customers satisfied every time. Join our team as a Express Exterior Team Member and become part of a dynamic, fast-paced environment where your skills and enthusiasm will truly make an impact. If you have a passion for delivering exceptional service, thrive in a team setting, and are excited about making a difference every day, we want to hear from you!
Job Description for Entry-Level Position:
- Customer Service: Greet and assist customers with a friendly attitude.
- Site Maintenance: Help maintain the cleanliness and organization of the site and car wash area.
- Basic Operations: Learn and assist with basic car wash operations and equipment usage.
- Team Collaboration: Work collaboratively with other team members and follow directions from supervisors.
- Promote express services and memberships
- Become knowledgeable about Tommy’s Express app and be able to walk a customer through the sign-up process
- Customer Interaction: Engage with customers to ensure a pleasant experience.
- Learning and Growth: Take the opportunity to learn various aspects of the car wash operation.
- Safety and Compliance: Adhere to safety guidelines and company policies.
- Other duties as assigned
Qualifications:
- Big smile, friendly demeanor, positive energy
- Excellent customer service skills with a focus on creating a positive experience.
- Highly reliable and punctual.
- Energetic self-starter who thrives in a fast-paced environment.
- Team player with a customer-focused approach.
- Comfortable with technology and able to adapt to new tools and systems.
- Ability to work inside and outside in a loud environment with car wash equipment.
- Physically able to handle activities such as lifting up to 50 lbs., bending, reaching, and stooping.
What We Expect from a Tommy's Express Guest Services Team Member
- Try your best every day and come to work with a winning attitude
- Must be willing to work hard, build relationships and love people
- Set an example to all Team Members of working hard and doing your best
Position Type/Expected Hours of Work
This position can be either part-time or full-time. On average the part-time team member will work 16-24 hours, and full-time team members will work 30-40 hours a week. This position requires weekend shifts and Holidays.
Work Environment
This position operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 8:00am – 8:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the team member must be able to:
-Able to work in a fast-paced environment
- Able to move about inside the office to access filing cabinets and office machinery, etc.
- Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information
- Able to move equipment weighing up to 30-50 pounds
- Able to work and commute in all weather conditions
- Able to walk, bend, twist, turn, stoop, climb steps, and reach with hands.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Therefore, other duties may be assigned by your manager. Duties, responsibilities, and activities may change at any time with or without notice.
Company Overview
Tommy's Express is a national franchise for outstanding car washes. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Amarillo, TX 79106: Relocate before starting work (Required)
Work Location: In person
Salary : $14