What are the responsibilities and job description for the Team Member/Vacuum Concierge position at Tommy's Express Car Wash?
Hourly Wages plus individual and team Bonus Pay and Tuition Reimbursement
REPORTS TO
The Team Member reports directly to the Team Leader or the Assistant Team Leader.
JOB DESCRIPTION
Provide quick, and friendly Member/Guest service. Oversees all aspects of site. Work hard, build relationships & provide positive communication among customers.
GENERAL JOB DUTIES AND RESPONSIBILITIES
- Retain and create new Member/Guest relations.
- Must be proficient in all opening and closing tasks.
- Must be able to work weekends and/or weekdays
- Maintain site, grounds and facility.
- Must communicate openly with team leaders
- Attend all leadership meetings, fully engaged in discussion, and willing to immediately follow through on implementing new ideas with your team.
SPECIFIC JOB DUTIES AND RESPONSIBILITIES
- Exceed Member/Guest expectations with wash quality
- Member/Guest damage claims, follow up and follow through.
- Wash Sales Training - Upselling and UnlimitedClub
- Wash Optimization - Constantly watching and perfecting wash quality.
- Checklists - update, maintain, add extra tasks, follow up and enforce completion.
- Walk through- what to look for, enforce completion from open to close
- Vacuum maintenance and cleanliness
- Wash Cleaning - Free from dirt and grime, but also neatness and organization
We are committed to leading our team to grow personally, professionally, emotionally and spiritually. Diversity and integrity are essential for encouraging the effectiveness, dependability and contribution of our team.
- Checklists - update, maintain, add extra tasks, be sure they get completed.
- Accountability for your actions
- Team Relations
Any additional tasks that pertain to benefiting the company and taking care of the Guests.
Job Type: Part-time
Pay: $14.00 - $14.50 per hour
Benefits:
- Employee discount
- Tuition reimbursement
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $14 - $15
