Master Technician/Shop Lead

Are you a Master Technician looking for a new opportunity to expand your knowledge and maximize your potential? Our team at Northampton Volkswagen is here to make that change for you. Come see all we have to offer!

- Up to $10,000 sign on bonus for qualified applicants.

- Experienced advisors are trained to sell and drive business.

- Weekly cash bonus incentives and games.

- Yearly retention bonus.

- Top performing parts department in the region .

- Factory trained technicians who work as a team and support each other.

- Well maintained, clean, Heated and A/C facility.

- Specialty tools provided.

Job Overview

We are seeking a highly skilled Master Technician to join our team at a leading automotive dealership. The ideal candidate will possess extensive knowledge in automotive repair and diagnostics, particularly in powertrain and electrical systems. As a Master Technician, you will play a crucial role in delivering exceptional service to our customers while maintaining the highest standards of quality and safety.

Responsibilities

• Perform comprehensive diagnostics and repairs on various automotive systems, including powertrain and electrical components.
• Utilize advanced automotive diagnostic tools and equipment to identify issues accurately.
• Maintain detailed records of all services performed, ensuring compliance with dealership standards.
• Collaborate with service advisors to provide clear communication regarding repair needs and customer concerns.
• Mentor and train junior technicians, sharing expertise in automotive repair techniques and best practices.
• Ensure all work areas are clean, organized, and equipped with the necessary tools and supplies.
• Stay updated on the latest automotive technologies, including Advanced Driver Assistance Systems (ADAS).
• Provide excellent customer service by addressing customer inquiries and concerns professionally.

Experience

• Proven experience as a Service Technician or similar role within an automotive dealership setting.
• Strong background in automotive repair, particularly with powertrain systems and electrical diagnostics.
• Familiarity with using power tools and diagnostic equipment effectively.
• Excellent problem-solving skills with a keen attention to detail.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Exceptional customer service skills, with the ability to communicate technical information clearly to customers.
• Certification from an accredited automotive program is preferred but not required.

Job Type: Full-time

Pay: $75,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Signing bonus

People with a criminal record are encouraged to apply

Ability to Commute:

• Northampton, MA 01060 (Required)

Ability to Relocate:

• Northampton, MA 01060: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $120,000