Post Closing Coordinator

About Tomo

Tomo’s mission is not just to make homebuying joyful, or to make homebuying easy, or to make homebuying fast.  Tomo’s mission is to advantage the homebuyer.  Everyone else is in line ready to take their cut from a homebuyer - and all too often that cut is not deserved. We are by their side trying to give them a leg up, trying to give them information others don’t have, give them advice others don’t have, give them a lower cost that others don’t have - all that they can use to achieve better outcomes than they’d be able to otherwise.

Job Description

As a Post Closing Coordinator, you will play a crucial role in swiftly delivering closed loans to Investors.  The loans delivered must meet investor guidelines at first pass as a result of your ability to integrate package requirements from various stakeholders including Tomo team members and third parties (e.g. settlement agents, MERS, warehouse banks, interim servicing etc.).

You will: 

• Review and verify closed loan packages to ensure that the loans are accurate, complete and compliant and in alignment with industry guidelines


• Deliver appropriate post close paperwork to warehouse lending partners


• Communicate with and task Mortgage Loan Officers, Processors, Closers, Settlement Agents and other counter-parties to obtain missing information and documentation for the closed loan package prior to investor delivery


• Responsible to communicate effectively with Loan Officers, Processor’s and Closers when tasked to contact the Customer in relation to identified suspense items


• Swiftly resolve any suspense items identified by the investor


• Stack and image loan packages to industry and investor standards


• Meet shipping expiration deadlines; coordinate with Secondary Marketing if an expiration date cannot be met prior to commitment expiration date


• Register/transfer mortgages in the MERS system


• Run UCDs


• Review and reconciliation of purchase advice details in Tomo systems


• Manage a pipeline to get collaterals from title to deliver to warehouse banks


• Collect analytics and data on (1) prior to delivery lender suspense items and (2) post-delivery investor suspense items


• Contribute to continuous improvement of the current post-closing process and ability to identify patterns and processes that may improve upstream business practices


• Ensure files are compliant and regulator review/exam ready before archiving the file


• Ensure any initial payments are collected on the loan when a payment is due in advance of investor loan purchase and subsequent servicing transfer


• Generate Loan Boarding and Transfer reports from LOS and upload to Willow system for “Welcome and “Good-bye" letters

You’ll need:

• High School diploma or equivalency degree


• 2 years of related experience


• Experience with high volume data entry/validation


• Knowledge of mortgage banking industry and loan delivery concepts


• Understanding of investor, agency, state and federal requirements for loan delivery


• Demonstrated skill in monitoring and overseeing loan production pipeline


• Demonstrated experience researching information, problem solving, and making solid business decisions


• Experience working in a fast paced and changing environment


• Experience reporting, analyzing, interpreting, and critical thinking


• Experience of fostering relationships within Tomo and with 3rd Parties


• Strong attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to deadline


• Ability to work from the local office in NYC

You might also have: 

• Bachelor’s degree

The expected annual compensation for this position will be between : $50,000 USD - $60,000 USD