What are the responsibilities and job description for the Banking Operations Assistant position at Tompkins Community Bank?
Key Responsibilities
- Ensure accurate and efficient completion of financial transactions while adhering to policies, procedures, and regulatory requirements
- Build relationships with customers by connecting them with other team members who can assist with their financial needs
- Work under close supervision with limited decision-making authority
Specific Tasks
- Accept and process deposit transactions
- Cash checks and process withdrawal transactions within approved authority and operating policy
- Issue approved cash advances on Company accepted credit cards
- Transfer funds between accounts as required
- Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc.
Additional Duties
- Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly, and efficiently on a daily basis
- Maintain an approved level of cash and sell excess cash and/or mutilated cash when appropriate
- Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same
Benefits and Perks
- Medical benefits
- Dental benefits
- 11 holidays per year
- Tuition reimbursement
- Free parking throughout Tompkins Community Bank premises
- Committed to Equal Employment Opportunity (EEO) and a work environment free from discrimination based on various protected characteristics
- Ensure accurate and efficient completion of financial transactions while adhering to policies, procedures, and regulatory requirements
- Build relationships with customers by connecting them with other team members who can assist with their financial needs
- Work under close supervision with limited decision-making authority
Specific Tasks
- Accept and process deposit transactions
- Cash checks and process withdrawal transactions within approved authority and operating policy
- Issue approved cash advances on Company accepted credit cards
- Transfer funds between accounts as required
- Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc.
Additional Duties
- Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly, and efficiently on a daily basis
- Maintain an approved level of cash and sell excess cash and/or mutilated cash when appropriate
- Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same
Benefits and Perks
- Medical benefits
- Dental benefits
- 11 holidays per year
- Tuition reimbursement
- Free parking throughout Tompkins Community Bank premises
- Committed to Equal Employment Opportunity (EEO) and a work environment free from discrimination based on various protected characteristics
