What are the responsibilities and job description for the Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort position at Tonawanda Creature Comforts Pet Resort?

Job Description

MUST LOVE DOGS, CATS AND ALL FRIENDS FURRY OR FEATHERED!!

We are seeking a Customer Service Representative / Receptionist for our high volume resort.

This is not a strictly desk or sitting position, the position requires frequent walking and moving throughout the building. If you enjoy working with people, have the love and the passion for working with dogs, and a little drool and some doggy hair doesn't faze you in the least- this could be the job for you!

Both Full and Part time positions available.

Job Description Specific Duties include, but are not limited to :

Greet clients and their pets
Answer Telephone with in 3 rings
Reply to client Email or Texts same day
Organize / maintain desk flow
Maintaining records both Client and Pet (ensure all vaccines and client info is up to date
Organizing and Filing (some bending and reaching required)
Booking Boarding Reservations for upcoming stays
Checking in and Cashing out Clients; including balancing the drawer / maintain change
Cleaning / Maintaining a welcoming area in our Lobbies for clients
And of course the occasional Scooping of Poop
Must be willing to help and be able to clean up after pets as needed

Specific Requirements :

Basic computer and phone skills

Great attention to detail

Great customer service skills

Excellent communication skills

Ability to work well within a team environment

Ability to multitask and operate in a fast paced environment

Can work without your cellphone

Ability to walk two dogs at the same time

Ability to stand and walk for long periods of time

Able to be physically active from beginning to end of shift)

Lifting is required (50 lbs)

Work with small and large dogs various breeds, sizes and activity levels

Have a confident and patient demeanor

Of course you MUST love animals!

Experience is Required :

Successful candidate will have the following (minimum) qualification :

Education : Min of 2 year degree in Business / Accounting or Zoological / Animal Science

Experience : Min 1 year in a receptionist position (Dr Office, Vet Office, or other similar positions) or in a customer service related setting.

Pet care facility experience is highly preferred, but not required.

Professional references may be requested.

Average pay is based on experience and ranges between $15.50- $18.00 per / hr.

Job Types : Full-time or Part-time

Must be Available to work Weekends and Holidays

Must have open availability morning, afternoon and evenings

Available shifts and compensation : We have available shifts all days of the week. Compensation depends on your experience.

Learn more about us at creaturecomfortspetresort.com.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Salary : $16 - $18

Apply for this job

Receive alerts for other Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort job openings

Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort

What are the responsibilities and job description for the Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort position at Tonawanda Creature Comforts Pet Resort?

What is the career path for a Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort?

Not the job you're looking for? Here are some other Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort jobs in the Tonawanda, NY area that may be a better fit.

We don't have any other Reception (Front Desk) Staff: at Tonawanda Creature Comforts Pet Resort jobs in the Tonawanda, NY area right now.

AI Assistant is available now!