Assistant Store Manager @ Tong Sui Palo Alto

Job description

Tong Sui is one of the most popular dessert and drinks shops in the Bay Area. We are best known for fresh coconut desserts and organic fresh fruit drinks, and awarded Yelp's Customer Favorite Shops (with 4.5 Star Rating) and Most Loved on Doordash.

Originating from Hong Kong desserts, Tongsui is the only new fusion Asian dessert shop in the bay area. Tongsui crafts premium desserts and drinks made fresh in store daily. We source our premium organic ingredients straight from local farms, and offer the best desserts and experience to customers. We’re now looking for dedicated individuals to be a part of our team.

We are hiring: assistant store manager at the Palo Alto location

As an Assistant Store Manager at Tong Sui Palo Alto, you will play a crucial role in leading and managing the store team, along with your Store Manager, to ensure operational excellence and deliver an exceptional customer experience.

Responsibilities:

• Assisting the manager in managing products, services, and operations within the store;
• Performing duties similar to those of a shift leader or higher;
• Assisting the manager in properly handling in-store, online, and catering orders;
• Assisting the manager with recruiting and training front desk staff and tea barista, and helping with the daily performance management of new employees;
• Assisting the manager in providing guidance and mentorship to all store employees, regularly communicating with team members to understand their motivations, goals, and areas for improvement, and fostering a positive team culture;
• Assisting the manager in quality and safety/hygiene control;
• Assisting the manager in managing inventory of supplies and coordinating the purchasing process;
• Scheduling equipment maintenance and repairs when necessary;
• Acquiring comprehensive store management skills to prepare for promotion to store manager.

Qualifications

• 1 years of related experience
• Details oriented, highly responsive and stress resistant.
• Great attitude and willingness to work in a fast-paced, team-oriented environment
• Excellent communication skills and teamwork spirit
• Experience in people management
• Cantonese or Mandarine is a plus

Job Types:

• Full-time, 40 hours/week (weekends as needed)
• Part-time, no less than 30hours/ week(weekends as needed)

Pay:

• Starting at $25 per hour

Benefits:

• Health Insurance (Full-Time)
• 401(k) (Full-Time)
• Sick Leave (Full-Time/Part-Time)
• Pay Time Off (Full-Time)
• Employee discount
• Flexible schedule
• Opportunities for Career Advancement

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends needed

Supplemental pay types:

• Bonus opportunities
• Tips

Experience:

• More than 1 year (Required)

Language:

• English (required)

Job Types: Full-time, Part-time

Pay: From $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Ability to Commute:

• Palo Alto, CA 94301 (Required)

Ability to Relocate:

• Palo Alto, CA 94301: Relocate before starting work (Required)

Work Location: In person

Salary : $25