What are the responsibilities and job description for the Virtual Services Representative position at Tongass Federal Credit Union?
The VSR I will assist members through virtual channels that include online and mobile banking, email, chat, and phone. The VSR I will have superior member service and communication skills, both written and verbal. The VSR I is required to have proficient knowledge of all TFCU products and services and to have the ability to speak about them with members in a knowledgeable manner. The VSR I will be aware of the increased risk from working with members virtually and will follow strict policy and procedure to ensure they are reducing risk to the credit union and its membership. A VSR I is required to have at least 6 months of industry experience.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19