What are the responsibilities and job description for the Tono | Maplewood - Team Member position at Tono?
Job Responsibilities:
- Customer Service: Greet customers warmly, take orders accurately, and ensure a positive guest experience.
- Food Preparation: Assist in preparing and assembling menu items following Tono’s standards.
- Cleanliness and Sanitation: Maintain a clean and organized work area; follow all health and safety regulations.
- Cash Handling: Process payments accurately, handle cash, and maintain security of the cash register.
- Team Collaboration: Work closely with team members and supervisors to ensure efficient operations and guest satisfaction.
- Reliability: Consistently arrive on time for scheduled shifts and maintain dependable attendance.
- Adherence to Company Policies: Follow all company policies and procedures, including dress code, punctuality, and maintaining a professional appearance.
Secondary Responsibilities:
- Inventory Management: Restock items as needed.
- Opening and Closing Duties: Complete opening/closing duties, including setting up and breaking down workstations.
- Assistance in Training New Team Members: Provide guidance to new team members as needed, ensuring they understand job expectations and responsibilities.
Skills/Competencies:
- Excellent Communication Skills: Able to interact professionally with customers and team members.
- Reliability and Punctuality: Strong commitment to being on time and dependable for all scheduled shifts.
- Professional Appearance: Adhere to the company dress code and maintain a neat and polished appearance at all times.
- Teamwork-Oriented: Strong ability to work collaboratively and supportively within a team.
- Time Management: Ability to handle multiple tasks and work efficiently in a busy environment.
- Adaptability: Able to adjust to changing priorities and customer demands.
Physical Demands:
- Ability to stand for extended periods and perform repetitive tasks.
- May require lifting up to 30 lbs.
- Working in a fast-paced environment, particularly during peak hours.
Years of Experience:
- Previous food service or retail experience is preferred but not required.
Education:
- A High School Diploma or GED is preferred.
Benefits:
- Competitive hourly wage.
- Flexible scheduling options.
- Opportunities for advancement within the company.
Availability:
- Requires a flexible schedule, including weekends and holidays, to meet business demands.
