What are the responsibilities and job description for the Customer Service position at Tony Core-Farmers Insurance Agency?
Job Description
Join a team that cares about our customers and you! Tony Core-Farmers Insurance Agency in EUGENE, Oregon, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary: $17.00 - $26.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Disability Insurance
Dental Insurance
Hands on Training
Vision Insurance
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products and services.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Be a fantastic presenter.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
A Property & Casualty insurance license is required.
Salary : $17 - $26