What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Tonya Baker-Turner - State Farm Agent?
Benefits:
- PTO after 6 months
- 40% Health Insurance Reimbursement
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Flexible schedule
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tonya Baker-Turner - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Property and Casualty License (must be able to obtain)
- Life and Health License (must be able to obtain)
- BI-Lingual Spanish is a plus
Please complete our application if you are motivated to succeed and can see yourself in this role. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents' employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their employees. State Farm agents’ employees are not employees of State Farm.
Salary : $18 - $19
