What are the responsibilities and job description for the Full Time Receptionist position at Tooele Motor Company?
At Tooele Motor Company, we are committed to creating lifelong relationships with our guests. We believe that happy employees lead to happy guests, which is why we celebrate hard work and dedication. Each team member plays a vital role in our success, and we take pride in fostering a positive and rewarding workplace. Our promise is to continue delivering the exceptional service and value that our community has trusted and appreciated for years.
Job Summary
Tooele Motor Company is looking for a friendly and professional Receptionist to be the first point of contact for our dealership. The ideal candidate will have excellent customer service skills, a positive attitude, and a commitment to creating a welcoming environment for our guests.
In this role, you will handle incoming calls, determine the nature of the caller’s business, and direct them to the appropriate department. Additionally, you will assist with basic accounting tasks, including accounts receivable and accounts payable. If you have strong communication skills, attention to detail, and a desire to be part of a supportive team, we’d love to hear from you!
Benefits
- Medical, Dental & Vision
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Advancement opportunities
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Responsibilities
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite Word, Excel, also Google Docs is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
- Bilingual Spanish a PLUS!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.