What are the responsibilities and job description for the Process Specialist - Product Analysis - JP4323 (1386529) position at TOOGANN TECHNOLOGIES?
Description :
Come join our Product Analysis Group which is part of the Technical Safety & Regulatory Compliance Team where we are committed to doing what's best for our customers.
Be a part of a team filled with bright, resourceful, and determined employees who play a vital role in legal, regulatory and compliance activities. We're looking for people who thrive in a fast-paced environment, deliver as a way of life, and are inspired to make a positive impact.
Team members are expected to establish effective working relationships, founded on trust and transparency, with our internal and external partners. Sound judgment, excellent communication skills and the ability to drive decisions through consensus and influence change are a must.
The Process Specialist - Product Analysis candidate will be heavily engaged by providing valuable technical assistance to the Product Analysis engineering team in the development of discovery responses in complex product liability, warranty and class action litigation.
The selected candidate will also perform discovery coordination activities with electronic file format transfers, film to digital format conversions, long term document storage retrieval, website development, part drawing retrieval, and computer support. The candidate will also participate within the engineering community to establish relationships to support part number and drawing / model retrieval.
Requirements :
Minimum of an Associate degree in Computer Science (other computer degrees, certifications, and combined experience will be considered)
Minimum of FIVE (5) years in IT support position, in at least one or more of the following areas : internal systems (Lotus Notes, Data Browser, CATIA, TeamCenter), SharePoint, Access.
Knowledge of electronic / video file format transfer (VHS to digital, Micro fiche to digital)
General knowledge of vehicle components and systems
Ability to work with high priority tasks, requiring quick responses
Ability to organize and manage work processes in an orderly, repeatable way
Ability to communicate clearly and effectively with team members (strong verbal and writing skills)
Proficient in MS Word, Excel, PowerPoint, SharePoint and Mainframe databases
Passion for excellence and drive to deliver in the face of obstacles and time constraints
Preferred Requirements :
Bachelor’s degree in Computer Science
Minimum of TEN (10) years in IT support position in several of the following areas : internal systems (Lotus Notes, Data Brower, CATIA, TeamCenter), SharePoint, Access
Knowledge of Electronic Bill of Materials (EBOM & SBOM), Specify the Vehicle (STV), Code Guides, AMPS, beStandard, FastCar2, Change Notices (CNs), Compliance Procedures & Reports, creation of “Package Drawings
Ability to prioritize issues based on legal and business risks and coordinate appropriate recourse to resolve
Proficient with computer systems
Additional Must HAVES :
Location : - Hybrid - This position is a hybrid, between working onsite and home. 90% onsite, 10% home. Depends on assignments
No driving of a vehicle is required
Travel : May need to drive within Southeast Michigan to drop off / pick up films / videos. But no out of state travel
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