What are the responsibilities and job description for the Inside Sales Representative position at Tool Dynamics LLC?
Company – Tool Dynamics, LLC
Position – Inside Sales / Customer Service
Responsibilities:
· Promote the Tool Dynamics organization full-time in a positive manner and the family of coatings and machining services that it offers, which will include:
· Customer Service - Provide an effective communication channel between manufacturing and the customer base to ensure overall customer satisfaction.
· Provide customer service/support to current customers regarding the coating process, reverse engineering, and CNC machining services.
· Manage and promote growth within territory and identify new business opportunities.
· Provide sales support to representatives in outlying territories
· Generate sales quotations and proposals
· Provide A/R support within territory
· Identify and pursue new customers/opportunities
· Qualify new customers
· Provide management with monthly sales and projected monthly / quarterly sales targets.
Typical Percentage / Split:
· 30% - Support production / engineering with work currently in-house
· 30% - Identification and development of new customers
· 20% - Communication w/new and/or dormant customers
· 10% - Support field sales representatives
· 5% - Quoting
· 5% - Other
Qualifications:
- Proficient in English with strong communication skills
- Proven customer service and sales experience
- Skilled in negotiation and B2B sales
- Familiarity with telemarketing and technology sales
- Background in business development and outbound calling
- Ability to conduct warm calling and engage potential clients
Job Type: Full-time
Pay: $20.50 - $24.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Work Location: In person
Salary : $21 - $24