TNTFC Maintenance Technician

Summary:

The TNTFC Maintenance Tech is responsible for the ongoing repair and maintenance of all Wendy’s and Which Wich restaurants. Duties include, but are not limited to cosmetic repair, preventative maintenance, trouble shooting and on-demand service calls.

Supervisory Responsibilities:

• None

Essential Duties & Responsibilities:

• Responsible for overall repair & maintenance of all Wendy’s and Which Wich restaurants
• Performs cosmetic repairs such as tile work, painting, etc.
• Performs preventative maintenance on kitchen cooking equipment, refrigeration, and HVAC systems
• Responds to on-demand service requests for cooking equipment, refrigeration, and HVAC systems
• Maintains working knowledge of electrical & plumbing systems
• Oversees external service providers when dispatched
• Records maintenance and repair work via internal maintenance ticketing system
• Supports and facilitates organizational changes, continuous improvement, and communication
• Embodies personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteers discretionary effort and models desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, has courageous conversations with others when needed, and takes personal accountabilities for all responsibilities.
• Demonstrates and embodies the following company values throughout the course of employment: 1) Guest Ready, 2) Honor & Value, 3) Quick, Clean & Convenient, 4) Ownership, 5) Team-Focused.
• Possesses a service mindset; strives to achieve experiences worth repeating.
• Participates in and follows all Toot’n Totum policies, guidelines, and procedures (Safety, Anti-Harassment, Ethics, etc.).
• Performs other duties as assigned.

Required Skills & Abilities:

· Type I/Type II or Universal Environmental Protection Agency (EPA) Certification for Refrigerant handling

· HVAC Certification with experience in commercial HVAC/Refrigeration Maintenance

· Possess a valid state-issued Driver’s License with a clean driving record

· Excellent Communication to restaurant management team(s), District Managers, and Director of Operations

· Effective critical thinking and creative problem-solving skills; strong business acumen and curiosity

· Excellent written and verbal communication skills

· Excellent conflict resolution skills: strong self-concept and ability to make decisions

· Excellent organizational and time management skills; keen attention to detail

· Requires rapid and thorough decision making and creative problem-solving skills, good judgment as well as the ability to accept personal accountability for areas of responsibility

• Acts with integrity and professionalism
• Experience with MS Office suite; intermediate to advanced knowledge of MS Excel preferred.

Education & Experience:

· Experience in HVAC repairs and preventative maintenance

· Experience in refrigeration repairs and preventative maintenance

· Experience in plumbing repairs a plus

· Experience in cosmetic repairs a plus

Physical Requirements:

· Ability to sit (10%), stand (50%), walk (20%), kneel/squat (10%) and bend (10%)

· Ability to push, lift and pull up to 50lbs

· Position requires grasping and utilizing manual dexterity including hand/finger coordination and the utilization of color vision

· Out of town driving

· Must be able to access and navigate each department at the organization’s facilities

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• On call
• Weekends as needed

Willingness to travel:

• 25% (Preferred)

Work Location: In person