At Toot 'n Totum, we're committed to bringing passion and customer focus to the business.
Summary :
The TNTFC Maintenance Tech is responsible for the ongoing repair and maintenance of all Wendy's and Which Wich restaurants. Duties include, but are not limited to cosmetic repair, preventative maintenance, trouble shooting and on-demand service calls.
Supervisory Responsibilities :
Essential Duties & Responsibilities :
Responsible for overall repair & maintenance of all Wendy's and Which Wich restaurantsPerforms cosmetic repairs such as tile work, painting, etc.Performs preventative maintenance on kitchen cooking equipment, refrigeration, and HVAC systemsResponds to on-demand service requests for cooking equipment, refrigeration, and HVAC systemsMaintains working knowledge of electrical & plumbing systemsOversees external service providers when dispatchedRecords maintenance and repair work via internal maintenance ticketing systemSupports and facilitates organizational changes, continuous improvement, and communicationEmbodies personal leadership qualities through the following : Be in the moment to ensure authentic and humanistic interactions. Continuously volunteers discretionary effort and models desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, has courageous conversations with others when needed, and takes personal accountabilities for all responsibilities.Demonstrates and embodies the following company values throughout the course of employment : 1) Guest Ready, 2) Honor & Value, 3) Quick, Clean & Convenient, 4) Ownership, 5) Team-Focused.Possesses a service mindset; strives to achieve experiences worth repeating.Participates in and follows all Toot'n Totum policies, guidelines, and procedures (Safety, Anti-Harassment, Ethics, etc.).Performs other duties as assigned.Required Skills & Abilities :
Type I / Type II or Universal Environmental Protection Agency (EPA) Certification for Refrigerant handlingHVAC Certification with experience in commercial HVAC / Refrigeration MaintenancePossess a valid state-issued Driver's License with a clean driving recordExcellent Communication to restaurant management team(s), District Managers, and Director of OperationsEffective critical thinking and creative problem-solving skills; strong business acumen and curiosityExcellent written and verbal communication skillsExcellent conflict resolution skills : strong self-concept and ability to make decisionsExcellent organizational and time management skills; keen attention to detailRequires rapid and thorough decision making and creative problem-solving skills, good judgment as well as the ability to accept personal accountability for areas of responsibilityActs with integrity and professionalismExperience with MS Office suite; intermediate to advanced knowledge of MS Excel preferred.Education & Experience :
Experience in HVAC repairs and preventative maintenanceExperience in refrigeration repairs and preventative maintenanceExperience in plumbing repairs a plusExperience in cosmetic repairs a plusPhysical Requirements :
Ability to sit (10%), stand (50%), walk (20%), kneel / squat (10%) and bend (10%)Ability to push, lift and pull up to 50lbsPosition requires grasping and utilizing manual dexterity including hand / finger coordination and the utilization of color visionOut of town drivingMust be able to access and navigate each department at the organization's facilitiesToot'n Totum and its affiliated companies provides a drug-free workplace.
Toot'n Totum and its affiliated companies are an equal opportunity employer (Minority / Female / Disabled / Veteran). Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
