Front Desk Coordinator

Front Desk Coordinator needed  Our established and growing practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible. This position is perfect for someone who can multitask, likes interacting with different people and wants to be on a team of professionals. NO Experience Needed :  Prior medical office or dental / orthodontic experience can be helpful, but it’s certainly not required. All applicants welcome to apply, especially those that are bi-lingual (Spanish / English). We offer paid on-the-job training, believing that knowledge is power; we want ALL our team members to be successful & fulfilled!!  Some of your duties will include :   -       Making sure patients feel welcome as soon as they walk in the door -       Pleasantly answering questions and making appointments for existing and potential clients -       Reviewing and organizing patient medical charts for accuracy and authenticity -       Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required) -       Consistent cross-training for optimal career growth (offered and expected) -       Educate patients regarding treatment plan payment options per office financial policies; discussing outside financing options, in-house dental benefit programs and insurance benefits to give patients more opportunities to receive the dental care they need. -       Direct patients through next steps, minimizing confusion and scheduling accurately for future appointments,  explain treatment options presented by the doctor and assist patients in making the most informed decision about their dental and orthodontic care.  Skills required – If these sound like you, please apply! -   You are patient and kind to anyone you meet. -   Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required. -   You’re quick on your feet and hardworking. -   You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible. -  Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.   -   You can get along great with anybody, are full of energy and people feel charged up just being around you. -   You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. -   You’re known for doing what you say you’re going to do –Your reputation for honesty and integrity is legendary. -   You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help. -     You’re reliable! About Us Toothwise Dental is an established practice in Austin. We are committed to providing top-tier dental care in a clean, comfortable, patient-focused environment. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat.  We offer (upon eligibility) - In-house Dental benefits -P.T.O. and paid holidays -Employee Bonus -Competitive Pay with experience appreciation  If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be back in touch with you very quickly. Powered by JazzHR