What are the responsibilities and job description for the Ambassador/Assistant Manager-TopJump position at Top Concepts?
Ambassador/Assistant Manager
Job Summary
TopJump Trampoline and Extreme Arena is looking for highly-motivated and fun-loving individuals with the ability to create OMG Experiences for our guests, employees, and our community. The ideal candidate is a strong team player with the desire to learn and grow. As an Ambassador/Assistant Manager, you will need excellent communication skills, the ability to provide superior guest service and an attitude of servant leadership.
Basic Job Duties
- Greet customers with enthusiasm upon arrival
- Act as the first line of communication for guest and employee interactions.
- Create a safe and fun atmosphere for guests, coworkers, and yourself!
- Provide a positive guest service experience to all guests
- Maintain daily business operations by following policies and procedures
- Provide pricing information by answering questions
- Process transactions
- Maintain a working knowledge of products in order to answer customer questions
- Maintain a safe and clean working environment by complying with procedures, rules
and regulations - Contribute to team effort by accomplishing other duties as assigned
Managerial Job Duties
- Manage a small team of employees while maintaining an upbeat and positive attitude
- Handle minor employee relations items
- Assist with invoicing
- Ability to count safe with manager supervision
- Count out employee tills and assist in completing deposits
- Complete small orders for retail and candy stores
- Assist with receiving orders
- Handle filing of injuries for guests and employees as needed
Qualifications
- Strong team player with a desire to learn
- Act with integrity in all decision making processes
- Fun-Loving
- Excellent communication skills
- Friendly and positive attitude
- Excellent guest service skills
- Ability to hold a friendly conversation and effectively communicate constructive criticism
- Decisive and able to make decisions in fast-paced environment
- Able and willing to work flexible schedules
- Previous tourism/entertainment experience a plus
- Must be able to lift 30 lbs.
Benefits Available:
- Year Round Employment
- Paid Time Off
- Group Life Insurance ($10,000 of free coverage paid by the company)
- 2 affordable Health Insurance options through United Healthcare
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Critical Illness
- Voluntary Life Insurance
- Term Life Insurance
- Accident Coverage
- Retirement Plan (401(k) and Roth)
- Hospital Indemnity Insurance
- Free Mammograms
- Emergent Life Flight Membership
- Identity Theft Protection
- Paid Parental Leave
- Bereavement Leave
- Major discounts for a ton of local attractions!
- Free entry into all Top Concepts Attractions
- Company Scholarship Program
- Pet Insurance
- Eligibility requirements apply.
