What are the responsibilities and job description for the IT Systems Help Desk Administrator position at Top Dog PC Services?
Job Description
Job Description
Salary : 36000-75000
Top Dog PC Services, a St Paul-based technology consulting firm is currently in need of full-time system administrator to assist in resolving day-to-day technical issues for our customers. This role is open to both entry level and seasoned help desk administrators.
As this role is accepting a range of candidates from entry-level to advanced, we don't really care what your background is but as with most things, experience or training is helpful. However, what we'll really be looking for is someone with "the gift" : an aptitude for customer service. Were customer service people who enjoy technology. If you're the kind of person who builds your own computer or just takes stuff apart to see how it works, this might be you.
Work experience of some sort is a plus. This position is always in direct contact with clients, be it over the phone or in-person. You aren't going to be locked away in some closet somewhere so a professional demeanor and appearance are paramount. You must be self-motivated. We need a problem solver.If you don't have a bunch of certifications right now, that's OK.We provide training and salary incentives for earning certifications.
Most of our customers are in the immediate Twin Cities area. You must have a reliable vehicle and be able to legally drive. This position offers some work from home flexibility. You also have to be able to legally work in the United States. This position will evolve into a senior position in the future.
This is a full-time position with benefits. We are a family-friendly employer that works hard to help our folks balance the demands of IT consulting with having a life.Salary is commensurate with experience, education, and certifications.As stated, this position is no experience necessary.We will pay you to learn.
Interested applicants can apply by clicking on the Apply link and providing a resume and cover letter. Applications missing a resume and cover letter will be rejected.