What are the responsibilities and job description for the Customer Support Representative position at Top Driver?
**$500 signing bonus after 6 months for Full-Time hires **
Top Driver, one of the Midwest's largest private teen driving schools, is seeking motivated self-starters with prior customer service and/or office experience to join their friendly Customer Support Team. Our Customer Service Specialists provide support and direction to customers via phone, live chat and email. A typical day might include sharing information about our programs, enrolling students, trouble shooting online customer issues, scheduling appointments and processing payments all via our web based programs. Our office provides service and support to a wide variety of customers from various states and requires a broad knowledge base.
Candidates must have proven ability to multi-task and manage their time effectively as well as be articulate, friendly and helpful!
Both Full-Time and Part-Time positions are available. The general Full-Time work schedule is Monday - Friday from 9:00 - 6:00 however it is flexible. We offer paid time off and a generous benefit package for Full-Time staff. Occasional daytime weekend shifts are also available.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Communication method(s) used:
- Phone
- Chat
Hours per week:
- 30-40
Job Types: Full-time
Pay: $15.00 - $16.00 per hour
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you interested in fulltime or part time employment?
- What relevant experience do you have for this Customer Service Representative position?
Ability to Commute:
- Sterling Heights, MI 48312 (Preferred)
Work Location: In person
Salary : $15 - $16
